Queen Street Surgery aims to provide the best possible healthcare service by working in partnership with our patients.
We have a strong nursing team, including, Nurse Practitioners, One Practice Nurse and one Healthcare Assistants, who all help to deliver a range of our services. Advanced Nurse practitioners are nurse prescribes with advanced training who offer an alternative to seeing a GP for acute illnesses and chronic disease management. We have close links with our Community Nursing Team and Health Visiting Team. The practice is supported by our Management, Administration, and Reception teams.
We are involved in the training of junior doctors to become GPs. GP registrars spend between 6 and 12 months at the practice during their training. The practice is fully computerised.
Out of hours access to a GP is provided by NHS 111. Patients can call 111 directly or be directed automatically to it if they call the surgery number when we are closed. Patients calling the out of hour’s service are either advised over the telephone, invited to see a GP, or receive a home visit. The practice receives records from NHS 111 listing details of any of our patients who have used the service.