Queen Street & Park View Surgery

60 Queen Street, Normanton, West Yorkshire, WF6 2BU

Young Person Friendly

We have been accredited Teenage Friendly 

We have chlamydia screening packs available in the surgery, and also participate in the C Card scheme for condoms. The C card scheme is run by Sr Lindsey Vaughan, appointments with her are available after 3.30pm (and also all other times) for her to register you onto the scheme. Once registered condoms are available at reception (discretely!) on showing your card.

All of our staff will be happy to discuss any problem – and point you in the right direction of who you need an appointment with if necessary.

If you need the Morning after pill, or other emergency contraception (even if just to find out if you need it) please let reception know that this is what you need – they can then book you in quickly with the right person.

Mental Health and Support

Kooth is a free online service that will offer emotional and mental health support for children and young people. When you sign in you can choose an Avatar and this helps keeps you safe and anonymous.  When you sign in you can have a ‘drop-in chat’ with a counsellor or therapist, or you can book a one-to-one session.

The counsellors and therapists are available 365 days a year up until 10pm. You can also chat to other young people anonymously on the forums whenever you wish.

When you sign up for Kooth this means you can have access to the online magazine and you maybe even be able to write an article for them.

Who is it suitable for?

Kooth is suitable for any children or young people aged 11-19 (25 in some areas). It can help with lots of different including:-

  • Family Problems
  • Eating Disorders
  • Loneliness
  • Bullying
  • Anxiety and Depression

How Do I access it?

If you would like to sign up with Kooth then go to www.kooth.com – you will be asked to enter a user name and password.  Once in select the drop down box to see if you have access to Kooth in your area.

If it is available in your area you will need to enter information about yourself. No other young people will be able to see this you so that you can stay safe and anonymous.

Will I have to Pay?

No this is free service but at the moment it is only available in certain areas.

Young People’s Drug & Alcohol Service

If you are under 18 and are having problems with drugs or alcohol you can access free and confidential advice from this service. They will not judge you or tell you what to do but they will be there to help you make changes if you wish.

To access this service you can telephone them on 01924 371579 or email [email protected] or on www.changegrowlive.org

Confidentiality

The duty of confidentiality owed to a person under 16 is as great as the duty owed to any other person.  All of our Drs, nurses, health care assistants and receptionists are bound by our confidentiality policy. This means that under 16 year olds can talk to any of our staff without parents or guardians being informed. Under certain circumstances, for example in cases of abuse, we may need to pass details onto other agencies – but we would only do this if we thought you or someone else were at risk of harm.

All of our staff will be happy to discuss any problem – and point you in the right direction of who you need an appointment with if necessary.

Disrespect Nobody

If you are having problems or concerns about Relationship Abuse or Sexting you can now access a web site that will provide you with information that may help you. The web address is www.disrespectnobody.co.uk

Your Practice

At the practice we are trying to make it better for young people to access our service. We would like young people to feel at ease, feel they will be listened to and to feel that they can speak to the doctors in confidence.

If you have any suggestions on how we can make it better for young people please do send your suggestion through on the ‘comments and suggestions’ link on the home page. Or alternatively, join our Patient Participation Group, we would love for you to be involved in help shape our practice for the future.

TTry the new NHS App If you’re a patient at our practice you can now use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet. You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more. If you already use [Systm Online] you can continue to use it. You can use the NHS App as well. For more information go to www.nhs.uk/nhsapp
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