Queen Street & Park View Surgery

60 Queen Street, Normanton, West Yorkshire, WF6 2BU

Online Appointments & Prescriptions

Online Appointments, Prescriptions and My Summary Patient Record

  1. To register for this service please call in the surgery with a form of Identification and a username and password will be issued.
  2. When registered, login and book your appointment or order your repeat online.

NB: If you forget your password, you must re-register.

Why should I sign up?

Avoid the queues!

  • You can now book, cancel and order you repeat medication online.
  • Manage your appointments and your repeat medication quickly and easily wherever you are 24 hours a day, 365 days a year.

Manage your appointments online

  • Booking your next appointment over the internet is easy. And you can do it any time without waiting for the surgery phone lines to open. So, whether it is the middle of the night, your lunch break at work, or even if you are away on holiday, you can login and secure yourself an appointment within seconds.
  • Forgotten the time of your next appointment? Log in to SystmOnline and see it!
  • Your appointment no longer needed? Login to SystmOnline and Cancel it.

Manage your medication online

  • If you find it hard to get into the practice to order you next repeat prescription, SystmOnline could make your life easier.
  • Simply logon to SystmOnline and view a list of the medication you have been prescribed. Select the prescription you need and click the “Request Medication” button.
  • All you have to do the is go and collect your prescription as normal two days later

My Summary Patient Record

The summary will include details of the following:

  • Allergies
  • Drug sensitivities
  • Acute medication (issued in the last 12 months)
  • Repeat medication (current and past)

Security

  • The SystmOnline service has been developed, tested and accredited by a government body called NHS Connecting for Health.
  • All personal information used by SystmOnline is secure and protected. It is only available to staff at your practice that have the appropriate security controls, i.e. those managing appointment, repeat prescribing and patient registrations.

Health Care First Easter Bank Holiday Opening

We will still be here for you over Easter. The practice will be open on both Good Friday (April 10) and Easter Monday (April 13).

Phone lines will be open from 8am until 6pm to ensure that any urgent needs can be responded to by an appropriate practice clinician.
Please do remember you should not attend the practice without an appointment, as you will not be seen.

If you need to contact us, please do so by ringing the normal practice telephone number : 01977 664141.

Castleford Health Centre will be closed on both of these days, please contact us on 01977 664141 if you need to speak to a member of staff.

For the rest of the weekend, the extended hours 'GP Care Wakefield' service is running as usual between 9am and 3pm. To access the service, patients should ring the usual practice number to be redirected to a trained clinician who can assess their issue and arrange a telephone consultation, or appointment locally, if needed.

As you will be able to appreciate, this is an unprecedented time where our staff are extremely busy. Your cooperation, understanding and patience are therefore greatly appreciated.

For the latest advice and information about coronavirus, please visit: